ASSISTANT MANAGER

Assistant Manager, Retail Store

Overview:

The assistant store manager will be sharing the responsibility for the development and training of sales associates and the overall customer experience.  This position works alongside the Manager, Owners, Buyers, Marketing Assistant, and Training Program Coordinator to ensure that the Fleet Feet Sports retail experience is maximized at all times.  This person will share the aggressive goals and expectations that Fleet Feet Sports Roanoke has for growth and customer service, while communicating Fleet Feet Sports’ passion for movement and service to the community.  The Assistant Manager needs to be a natural leader who is organized, self-directed, and energetic.  This position reports directly to the Manager.

Essential Duties:

  • Assist in developing and implementing staff training, education, and personal development to ensure that Fleet Feet Sports continues to provide a great customer experience.
  • Work closely with the Buyers to support, educate, and motivate sales team members around the products available for sale.
  • Work closely with the Marketing Assistant to promote and support in-store initiatives, help plan upcoming events, and build excitement in the community.
  • Work closely with the Training Program Coordinator to provide support around training programs, help with recruitment of participants, and help provide training and knowledge of programs to the Fleet Feet Sports sales team.
  • Work closely with Owners and Store Manager to collaborate on various directives.
  • Manage and maintain staff schedule.
  • Oversee store cleanliness, organization, merchandising, and operations.
  • Help motivate and lead a team of FIT professionals.

Qualifications:

Minimum of 1 full year of supervisory experience preferred.  Possess a fundamental understanding of sales, leadership training, and customer service.  Ideal candidate will possess strong organizational skills, excellent written and verbal communication skills, and have a passion for people.  Nights, Saturdays, and holiday shifts required.  Salary determined on qualifications.  Position includes medical, dental, paid time off, and Holiday pay.

Apply:

If you meet the requirements listed and are interested in seeking an opportunity in specialty retail, please visit our website (http://www.fleetfeetroanoke.com/about/jobs ).  If Fleet Feet Sports is a match between your qualifications and our current hiring needs, we will contact you.

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